Sometimes. For 5 minutes after you approve, you can press "Change My Answer" on the proof page yourself. After that, contact us straight away at team@stickymade.com or on live chat, with your order number and the change you need.
The first 5 minutes
If you pressed "Approve This Design" and then saw a typo, go back to the proof page, press "Change My Answer", and request the change instead. The button is there for 5 minutes after you approve.
After that
Contact us immediately. Approving sends your order to production, so once production begins, a change may not be possible. The sooner we hear from you, the better the chance we can still make the change.
If your order has already been printed, a change means printing it again. We'll tell you what that costs before anything happens.
Canceling after you approve
Once you've approved your proof, there's no refund. Approval is what sends the order to production. Within the first 5 minutes, "Change My Answer" still lets you take the approval back. Before you approve, canceling is a full refund. See changing or canceling an order.
Approved the wrong option?
If your proof had Option A and Option B and you picked the wrong one, the same applies: change your answer within 5 minutes, or contact us right away. See two proof options.
Next time
A minute with the proof checklist catches typos and wrong sizes before you approve.